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[Frontally 21]: Annoyance with 1&12010-09-25 | ||||||||||||
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The report reflects IMHO the resonance over 1&1 here around forum again. Which I received in such a way here in the forum, it does not seem to be the customer-friendliest Provider, but which is that already?!
 EDIT: Forget left: http://frontal21.zdf.de/ZDFde/inhalt...551033,00.html This magazine of the schmallippigen moderators… naturally also everything does not run approximately, with many other Providern in addition, not with 1&1 and also the Telekom can before ner circuit ADSL2+ not definitely say whether it now 16,000 becomes….thus not only an advertising problem of 1&1. But back to the transmission: There in all seriousness a crafts enterprise stands for weeks without telephone there… good man, if you do not have 15 or€ 20 in the month the more, which one can make valid with the tax for beast even still… debt, says I times. You like me now stony, but I sags times so: The spirit of the Abwrackprmie is not pervasively… against stupidity a herb grew! How much did you scrap more than€ 2,500 worth fully functional KfZ and without further discount a new to be talked into to be able??? One should inform already bischen with in such a way which, as even if one completely on IP Telefonie surrounded with Nummerportierung and and and. No apology for 1&1, but further details than before PC sitting customer one does not have in the contribution also seen… I think times objectively one conceals stop already that it sometimes evenly not so that is done, that a secondary school teacher on factory settings set ne Fritz box, is evtl to again verkablen and the starting code enter… because the problems with the Provider, with which in addition, with the house wiring and maroder installation can be appropriate for Telekom. I say that courageously, wil I to 3 weeks before the circuit date stand  Bahama where was in the contribution talks about a crafts enterprise concerned? in the transmission, which I saw, only concerned of it spoke that operated, in which he works, itself a business practice like from 1&1 the described, not to carry out could I look at myself the contribution once again in the Mediathek, but I mean it would be even the boss been… if not, then it is to be pulled “secondary search” any coworker before the camera and thus anyway not meaningful. It was anyhow ne company and if those do not inform before from e.g. also by IP over because of Faxerei is not to be helped to those. I had years ago by the way also times Zoff with 1&1 because of a wrong circuit, went over 2 months… that was madly however then was corrected and all Hotline costs with more ner additional credit note than drop was also not refunded. To Internet and telephone functioned however the whole time. It should be clear everyone that favorable Provider of tariffs (whether mobile phone or here DSL) for the customer and others thus to be bought that one is not with the owner of the bertragunsgnetze/technology/switching center/valley… that is ok if everything goes, when disturbances a clear disadvantage. Also more favorable costs become among other things with liable to pay the costs Hotline buys, whereby with my last call with 1&1 only the pure discussion time and not the waiting music were paid, which described even ne announcement. That also different one represented, white however not like it yesterday is current. I am for 6 years with 1&1, in 3 weeks always in combination with a ISDN connection of the Telekom. Only I had a 1000er connection, then a 2000er, then I moved with the 2000er in the same Vowahlbereich, after the removal am I then into 16,000 a tariff changed. All circuit dates folded, the removal went reibunsglos, I had approx. To 3 days no DSL, the change-over of 2 to 16 went within 15 minutes. From the outset I had IP Telefonie, with the 1000er connection partially holprig, but to the time was also the Fritz! Boxes not yet on the conditions today. With us IP Telefonie is used intensively and also Internet. I do not know at all, when there was last times a loss, in the last half year approx. 2 times temporary overloading of the Telefonie servers/Routingprobleme with 1&1 however within the hour range. I say simply times that it like that was, because other here at the same time partially similar problems described. Thus… Eyes up, not of advertisement to dazzle oneself leave; itself consciously its that favorable tariffs must come also somewhere and with Technologiewechselen and number postage run gene, on it count that necessarily everything does not fold immediately and arising problems must to also quite lie in the own Verantwortunsgbereich at least not necessarily always with the Providern and not believe everything, what is shown in the television in 5 minutes. And last: More here to the reports in this specialized forum (my contributions times excluded *gr*) believe than ehem. “Theos schiessbude” Frontal21… Particularly 1&1 may quite seize itself thereby to the own nose, because there are surely and did not recognize problems one that probably otherwise became one not a so-called. “Service offensive” in the life call… Finally once again admitted tap somewhat more unusually for despaired ones completely: Who has really engraving problems with 1&1 and is safe the fact that the problem does not lie in the own area of responsibility beyond that in the periphery of a half autohour around Montabaur lives: Sets you into the car and drive into the center from 1&1 into the Elgendorfer STR., your problem goes and remains persistent to it from there with someone is connected. to the receipt, describes. (no the stairs will come down!) You the names and can by the coworker still finally the direct-inward dialing notes be given, over if necessary. later again to call, thanks you you the doorman and drive again home Bahama Interesting contribution of frontal 21 over 1und1. The enterprise did not become acquainted with fortunately so yet and hopes that remains also in such a way. Above all you did not learn the SuFu to know also yet (double post office!) Search function? Here not necessarily! Vintages of the first 4 (!) Thread title (inclusive. the “important Threads, otherwise only the first 2 (!!!) Title) in exactly this forum part would have handed… Thus this Thread in the others is integrated. So far I had already some problems with 1&1 - and that was also well like that! Each time a quantity of Telefoniererei and exchange of letters with 1&1 was necessary. I could always drive however - apart from the error correction and Rckerstattung of the auxiliary costs a small bonus out for me. Polite and certain remain - then klappts also with 1&1. To pay tariff change always possible made instead of made too expensive tariffs as with a large stomach TA giant. @voodoobaby I correct myself above: You are right, it work only in a crafts enterprise… “bow” to me the contribution straight again regarded. Me which other one was noticeable: Before. Secondary school teacher obviously made its … Nunja 16,000 it will not have speed test over WLAN perhaps, but the test thereby is also not meaningful… Bahama no problem the secondary school teacher (former) is also still quite young, made however a quite fitten impression why was that probably earlyretired? the selection of the concerned would be also rather representative for a private station! Now, there know I also a case… however who white that already exactly, we want also to speculate. I to report here anyhow in detail, how my conversion to 1&1 complete (far) runs off, which for speeds I thereafter have and which gives to report it otherwise in such a way on operability of the Telefonie etc. There we can make then their own contribution for the TV draus Bahama hmmm naja I am now since over 1em year with 1&1 and can only positioves report! my DSL 16000 connection gives to me even 18mbit and also otherwise finds I that the maintenance work by 1&1 quite fast and before all at good times (meisst late at night) to be accomplished (like this Saturday e.g.) the service is probably genuinly not 100% ok as I also already from other customers heard, however I can say personally that the service with all (ca.6) offerers with whom I was around some was worse (Telekom was I not yet and in addition comes it probably not  ) frontally 21 up as a large elephant highly over on itself to make attentive at any little things this often draws itself and pulls, therefore they are not real true which informative independent information/opinions concern Me 1&1 beglckt fortunately only briefly: Ordered and revocations. Right after order and still months after all kinds of (Charity) Spam of those, and if one weighted, wurdense still (even in text form!) pampig “you we will note!”. I also. The Mail safe I in the grave… Those have me that I everything with United Internet quit, also mean annoyed in such a way year old person gmx account. The fright will eternally sit. Well-known, which moved from Darmstadt on the country, where there is today still no DSL, should continue counting nevertheless the contract from Darmstadt! Those went thereby also still before court! Dreister does not go to ' s. Up to then I thought freenet would be the Horrorprovider. Hello woprr. If you had still no 1und1 connection, you should not put in a word there also and on someone hitting. If your Mails in such to one we say times “agressiv polarize-mix” clay/tone were as I of other contributions of you already read, it does not surprise me, which became pampig sometime also the Provider. Call me also only one enterprise, which its customer does not try with Mail to inform or recruit for it new type characters or other post office somehow also about (its) other products and services. Is also well like that. From where would we know otherwise from such offers? Most snaps open one nevertheless from such DIN gladly. You have always such Polemik in your contributions. Is that to help whom that? If someone carries, helps thereby for the Provider to change here objective views. Those cook all only with water. Often it has to do also with luck, at which for a competent or interested Hotlinemitarbeiter or technician one turns out. We are everything only humans and if you always directly put on everyone, switches more selbiger only times to Gegenwehr. That is normal and human. I have 20 years experience as a technician in the field service, as well as in specializedremote of a TK-Anlagenunternehmens. If I learned one am it friendliness on both sides 1. the readiness for problem solution strongly lifts 2. the attention for that different one expresses in each case. 3. simply to good handling belongs and to more content Kundenbeziehungen leads. There are customers belongs only times on the psychiatrist couch, equally it gives, those to coworker is simply unsuitable for a Hotlinejob. Oh so and still which to your acquaintance, who pulled on the country. (to it warscheinlich also 1und1 is debt) With each Provider, particularly with those, where I reduces in price or gets free of charge good and expensive hardware posed, I have a minimum contract running time, usually only times 2 years. Is with each Handyvertrag also like that, but over it in accordance with hitting a corner ore does not become. How otherwise is a Provider to refinance such a thing with the heitigen Flatrates for all possible one? In addition it gives before to always read the AGB. But those become, if at all, only flew over. Then I move, and must fulfill naturally a geschlossenene contract. which is wrong to it. You have a special right to give notice, if at the new residence the product is not available, otherwise on fulfilment insisted that are nevertheless ok. If I lease a car, I cannot arrive also after half of the calculated running time and return the cart. Who knocks such sayings like you, no thoughts make themselves over business thinking and the risks. It always forgotten, there hangs a furnished achievement (hardware) behind it, which amortizes only late. Me in former times the discussion with many customers hung to the neck raus which with disassembly of a TK-plant weighted, which they paid for a high monthly rent with your to 10 annual contract and which that was to be gotten today many more cheaply. Forget always the purchase price of before 10 years to set. And who has SI forced a 10jahresvertrag to lock. There were also 5Jahresvertrge however those is naturally monthly more expensive. So a plant amortizes only after 8 years!!! Only then one makes thereby money. How do you introduce yourself with your acquaintance in the Normafall? Is 1und1 to take the hardware back? The thing is more worth nevertheless nothing for those, which can offer and be supposed it nevertheless niemendan to more however at the expense sitting to then remain, because someone moves. You lives with your scarce description into the same notch as this reisserisch opened contribution of frontal 21. Are you coincidentally an editor with that PICTURE? You arrange here a picture which only yours covered negative opinion enspricht. You are you apparent not yet consciously that by many is such a thing read, which you thereby still more disconcert. And everything only with “I could do times one, that had an acquaintance their brother….If man bad experiences with something and possibly whom hatt, one can do also that essentially and objectively to describe and emotions rauslassen. This forum is above all two things: Helping and advising. And there only facts count. Only one quotation of Dieter Nuhr occurs to me within this framework, which read me however frequently with from forum contributions through the head goes and from the expression unfortunately is not completely politely however appropriate formiliert. “If one notion does not have, simply times eats holds” Man does not have on each contribution post. Quotation:
Unfortunately (also in the sense of the maximization of profit) this model seems to have been passed to almost all large Provider, so that now calculated the former “service desert” Telekom in the comparison stands there again quite well. Over freenet there were several critical TV-reports likewise. Since UI ran off the Kielern meanwhile rank (in all interests), is it only logically that the press is concerned with the new old measurement and. It does not have in the case wrongly. Also the topic UI filled meanwhile special forums, often does not only employ it also the Verbraucherschtzer. Who states thus, it is there everything correct, receives not everything. @LediesH2k Polemik or ago (you are also not economical thereby); it is absolutely understandable that concerning omit themselves after their Gusto over their experiences. As soon as to these experiences moral standards are imposed, it often does not go without Polemik. And if a Provider affects the decision over a removal by its requirement for fulfilment, there moral plays very probably also. Also, because not all Provider act in such a way. It goes thus also differently. Quotation:
Quotation:
It is not like it is, 1&1 as Provider without own net infrastructure has any more to carry out than the administrative expenditure for the circuit and administration of the connections, customer support and surely customer advertisement. 1&1 concentrates on one side and agressiv on the last range, since under the present Wettbewerbsbedigungen DSL new connections count still more than customer satisfaction. Those remains throwing often on the distance and different phrased experiences in particular here in the forum again and again the question on on that not perhaps for 5% discount with Conrad….
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Where you take this healthy smattering of knowledge ago. now for a long time no more does not tune no in genes infrastructure. It times here http://www.zdnet.de/mobiles_arbeiten...20000704-1.htm and herehttp://www.onlinekosten.de/news/arti...dicated-Server Those draw large computing centre up after 2003 now already the 2te. that calls itself Invenstition and by millions more or less content customer is paid. Fact is none forces someone there its connection to order, but obviously is nevertheless the a great many. the Backbone enormous behind so a DSL line with high speed will always stand for forgetting must. then also still the net by line charges must be exhausted, where none is own to infrastructure at the disposal. And all this of 30 euro in the month with Handyflat, movieflat, Festnetzflat, Spam filter, virus protection etc. there we want to remain nevertheless times on the carpet. I had already arguments with those, because obviously with two different measure one measured which inventory customers and new customers concerned. But with terms such as pusher column you should go around there completely carefully. In addition if you not as Profiseller because you a few euro to earn yourself wanted, you had registered also no post office as such gotten. And in order to return again to the primary point: Here therefore that the others do not go being clean-put also better or worse are and here too much to emotions and subjective feelings. Who can already really attach a comparability. in addition one would have 10 connections to resemble time assign, to switch let and operate. And that cannot. I am ex 1&1 customer, I WAS contently to it differences over a “tariff change” gave (the “new tariff” applied accurately one day, which became contract starting from there 2 years counted, which Voip Flatrate starting from the “expiration” of the “original” running time then however fully with 9,90 euro/month accounted for with which I would have had either again a new tariff for 2 further years to lock, me from the present Treaty by court “out-complained” to have or evenly zhneknirschend pay and at expiration of the “1&1 running time” well-informed). I am not only therefore before court gone because the sum underneath my “complaint limit value” lie…. new Fritz a box and the charges for being connected was however always the sum. My letters are I it from all Dienstleistern (except 1&1) not aggressively there are used that one in /Zweifelsfalle a compromise find. With 1&1, letters were not written not by a lawyer are there apparent not even correctly read. In the circle of acquaintances I received something similar, only it concerned there over one this mobile phone + to DSL + fixed net “approximately carefree” of packages. However my acquaintance came to engagement of a lawyer from the present Treaty raus. To pay therefore my advice with annoyance with 1&1 either and go afterwards to well-informed (like I) or immediately to the lawyer. Since that time never again 1&1… DSL new customers has I turn out tariffs without time connection to die… if the offerer one annoys or one to move must is fast quit the contract. Who its customers kept wants can to them in the case of removal possibilities offer: e.g. premature contract completion from important cause, on my account with progress payment for hardware and Telekom charges for being connected. So long it such a thing does not give is applicable for me a two-annual contract no longer. I am against 1&1 not before court, but divide into such Threads like this very gladly my experiences  My discontent 1&1 has at least 3 customers cost the away to change directly or the 1&1 of tariffs will not even have regarded.Times like for a long time with those the DSL see section still grow…  at all the “content” ex customers….
Quotation:
Hello Newbie0815 Finally times a material and objective description without emotions and correct pieces of advice. I can only agree you, which one should only take this Provider with MVLZ, if one knows that one must change the residence not shortly. And also with tariff changes one is to watch out duly whether these is also really needed, since thereby nearly always a prolongation of a contract comes. That is not only with telephone contracts like that. Such contributions really help and are material. THANKS Quotation:
Quotation:
However by “pusher column” I wanted to insult naturally nobody, I wanted only a business model to outline already with insurance and Finanzdienstleidern customers bring (also here usually not for particularly long time) already substantial doubts to the Serisositt of the enterprise to arise leave. Quotation:
Quotation:
The technical problems after the circuit arose would have me probably also with another offerer met however in principle have I 2 months long with 1&1 deeply felt which in the forum were already often described here. A 2-Jahres-Vertrag from which one before expiration despite months-long clearly more furnished, but contractually assured achievement nich more does not come out paired with the absolute inability or in this condition time near (in widen possible interpretation of the word) something can change for the Unwillen of the offerer already once to it to lead, which is led the discussion emotional and subjectively. Technically my connection functions since then perfectly, the provided Fritz! Box is a nice plaything and I could be nearly content not the 3 monthly horror at the beginning of the contract would not have been there. The quality of an offerer shows up stop only if somewhat not functioned and there does not obviously only have 1&1 into my case completely failed. Quotation:
Such a ill and practice-substantial contract regulation I would never agree. And if I were in the situation, I would let decide into my case of a local court. Since UI ignores or without conclusive reason does not reject all extraordinary notices anyway (although in such a way does not go), a clear tendency of the AGs, LGs and OLGs is for a long time overdue. Unfortunately there - for lack of Wehrhaftigkeit of the UI-customers - still nothing is in prospect. The freenet customers were at that time more active. Quotation:
HALLOOOO!! Now stops nevertheless times putting each word on the Goldwaage and me each set of apart pulling gaps. It concerned here at the beginning believes I times a Fersehbericht, which is probably hardly to be rated as representativ. If you are then contently since, evenly 1und1 the worst, most unable, unkulanteste, most inaccessible and all Provider where give. I cannot answer no more to your quotation flood. @IBM-FAN MVLZ. You does not must nothing at all after any Provider align. I white not which you with spontaneous Berufs-und family lives mean. Thus the very most people move not all few months times spontaneously or have spontaneously a second home. that was meant actually only as reference. To it place me slowly into a corner, into which I do not belong. I AM NOT 1UND1 FAN. I want only dasss one on the carpet remain. It anscheinen always forgotten, one signs one CONTRACT. And agrees thus the regulations. Otherwise one would have to probably sign " under reservation ". Hatt one then annoyance would have one only complaints. That I want to save to the people. It is beautiful that you would never agree “such a ill and practice-substantial contract regulation”. But so incorrectly, failed or ill are not those at all. Look times into other contracts, it is insurance or otherwise what. Similar clauses, existing MVLZ etc. Do you want to run everyone times to the lawyer? In former times Haftplichversicherungen or furniture were 10-annual contracts. Do you have times rauszukommen tried there? And which is the remark “that would have you probably gladly”. I am not 1und1. , That with a tariff change the MLVZ will not have escaped you usually from the front begins (by the way not only with UI. Arcor e.g. makes also and also the T-Kom). But it needed a law change that is forbidden. And you are correct too when confirming the tariff change. Unfortunately. We are citizens nevertheless of age, who a multiplicity at information possibilities for the order. more @SvSchver To that to computing centres say I nothing more, because I have no more desire investment connections of an enterprise to discuss, there am that here the wrong forum. But which you mean where your Mailserver, the DNS, your on-line memory, your inclusive domain etc. lie. You do not represent those large customer number of 1und1, which can be ignored, as Deppen, which fall all only on advertisement, but nice verse-open neighbours have (small joke). The customer number is anyhow still rather rising as falling like something with freenet, T-Home and Konsorten. That cannot only be because of toggle contracts. To your description with the removal. I moved even within the local area network and meant also the mste then fast go. I had a ISDNer of the T-Com and DSL von1und1. I was also three week without Internet. is however because of 1und1 do not separate to the pedantic proceeding of the T-Com. The telephone connection is switched off at the old location and switched at the new location. Then there is the feedback from the technician (lasts approx. 6 RKs) at 1und1. Only now those can request the shifting of the DSL to the neunen location. Takes again 2 weeks to T-Kom then switches instead of the entire shit to switch at one time. that lies to the T-Com. However 1und1 is charged. The problem one has always and should so which consider, if one selects a Privider in your connection area still none own infrastructure maintains. Many cooks spoil the broth. ' S is charged always to your contract partner. My Arcoranschluss in my Zweitwohung was more frequently times disturbed, breaks, slow DSL, all possible one. At expiration of the MVLZ I am changed to Alice (because I would not have had also a problem with sudden task of the dwelling am also with those extraordinary grounds for giving notice). Now have I on the same wires suddenly the 3fache speed without disturbance. In addition, now I am gesteinigt warscheinlich equal again by Alicegeschdigten, can report there to date nothing negative.I white also like you Profiseller did not become, but surely not like the Jungffrau the child. , Sometime somewhere that must probably have happened. Look times on the Mails mentioned. If there is Profiseller Mails, stands above on the right of a P-number. thus one can September-guess oneself/advise in the portal log in and also the whole abkndigen. If that should not be able be done everything, let you times the request of those give. Do not make those that, for warning. So, I hope it me not again each sentence am zerpflckt. I would like to again stress Zusammfassend (have I already in contributions in the department Providerwahl): People watches out, wass you signs. With whom also always. Against AGBs to complain is always heavy and expensive. And unfortunately also discontent is not considered as grounds for giving notice. Whether you agree with the conditions or does not play only a subordinated role if it agreed. 
Unfortunately there are only two supraregional offerers the DSL without minimum contract running time in D offers. I find 24 months happig… above all nowadays. To my experiences with 1&1 no more minimum running time is applicable for me… that has I the T-Kom-Vertriebsleuten at the telephone also directly told as it me for execution of my 1&1 of contract to them to enlist wanted. That he gets professional Seller post office holds I for improbable, but as 1&1 customer one receives again and again “Spam” in which one is requested one to become. After in addition, I from the contract raus was stopped these mails. The letters with which I to the extension of my contract quote I should not be induced rather. me (indirectly) with it threatened that they would keep the connection still another one while and I so rather for a long time without I-net would be. Was then also like that. All the same. Main thing away….  At the beginning I was very content with 1&1, but which I had not experienced in such a way at the conclusion would have I believed if one it me would have told. I do not believe also that other offerers am there largely better. I can do everyone that that read here only before the 24-Monatsvertrgen to warn. The reason that to UI in private complaints does not sink see I in it that the value in litigation evenly under the border is starting from that a civil proceeding is worthwhile oneself. That was anyhow with me like that: because of 200 euro I do not complain, even if I were very much annoyed. Newbie0815 thanks. You speak me with many things from the soul. You have apparent from the outset understood which I wanted. Prevent and no long Vetrge sign is better and better as afterwards a heap annoyance to be had, all the same where I now straight signed. Also the other Provider sometime notices it thus does not go and lowering perhaps also the MVLZ. |
