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Surf flat 2000, how many call numbers, confusing AGB


2010-09-07
 
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hello,
had intended for a friend Surf FLAT 2,000 to request. He already heard still another similar t-kom connection without DSL property many wiedersprchliche statements. Also the AGB is not really understandable for me:
Quotation:
2.15. Call number service for completely tariffs (with and without remote connection)

New customers receive a defined number of call numbers, which are made available automatically depending upon tariff choice from 1&1. Existing call numbers can be taken over with all completely tariffs with a change to 1&1 within the local area network by the German Telekom, Arcor, Versatel, Alice, NetCologne and M-Net and to 1&1 by means of Rufnummernportierung and used further. As call numbers place-dependent call numbers are intended on the part of 1&1 excluding. With 2.000er completely tariffs will a new call number made available, alternatively can with a connection change also an existing call number postage ore become. No further 1&1 call numbers can later be put on in this tariff. With 6.000er completely tariffs will two new call numbers made available, alternatively can with a connection change also one as well as when desired up to 2 existing call numbers postage ore become. With 16.000er completely with a new connection 4 call numbers are made available to tariffs. With a connection change becomes at least. one as well as when desired up to 4 existing call numbers postage ore. The Portierung of call numbers after the circuit of the connection (additional Portierung) cannot be offered at present.
Called now is he can its T-kom number portieren and gets still one of 1und1?
Who can to me defenitiv say how many numbers I now with the present Treaty use can, and/or how many simultaneous discussions? Really only one?
Perhaps does someone have this tariff?
Or have you otherwise an inexpensive alternative for a poor student?
Thus it needs Internetflat, telephone must not Flat be, but for 2 simultaneous connections. Telephone use approx. 5 Std/month eigendlich only Germany.
Moin hubbelpink,

the answer to your first question hides itself in this set of the AGB: Quotation:
With 2.000er completely tariffs will a new call number made available, alternatively can with a connection change also an existing call number postage ore become.
Your friend can carry thus its existing call number forward, if he wants that. If it does not want that, it kriegt a new call number.
The old number carry forward and a new gotten does not go.

Greet Dirk
Quotation:
Quotation of Ghostwalker Contribution indicate The old number carry forward and a new gotten does not go.

me unknown a number (I assume 10) is to be put on later possible free of charge VoIP call numbers free of charge over the customer center.

several discussions to accomplish at the same time goes with 2000erDSL problem-free. parallel accomplished data communication is noticeably slowed down within the range upload.
Naja, the control center does not agree always with the AGB valid for the contract…

Greet Dirk
Quotation:
Quotation of Ghostwalker Contribution indicate Control center [...] contract valid AGB

is correct - an error can quite be in the customer center.
particularly in that Assistance to the Telefonie also explicitly with the number of Ortznetzrufnummern one deals.
I probierwe now the order not out. who knows: possibly. cost then possible further numbers still additionally.

this tariff uses however the telephone IE offer does not have of 1u1 (I have another offerer for fixed net number for years and outgoing in detail already give it also favorable above all also second-exact offerers)
As you on the basis the tariffs to see do not know are current this announcement any longer, but apply parallel to the subsequent tariffs.

Who searches in the AGB, stop in the wrong place searches, because the description to the tariffs stands in the performance specification. There it means:

Quotation:
2.15. Call number service for completely tariffs (with and without remote connection)

New customers receive a defined number of call numbers, which are made available automatically depending upon tariff choice from 1&1. Existing call numbers can be taken over with all completely tariffs with a change to 1&1 within the local area network by the German Telekom, Arcor, Versatel, Alice, NetCologne and M-Net and to 1&1 by means of Rufnummernportierung and used further. As call numbers place-dependent call numbers are intended on the part of 1&1 excluding. With 2.000er tariffs becomes complete a new Rufnumme made available, alternatively can with a connection change also an existing call number postage ore become. No further 1&1 call numbers can later be put on in this tariff. With 6.000er completely tariffs will two new call numbers made available, alternatively can with a connection change also one as well as when desired up to 2 existing call numbers postage ore become. With 16.000er completely with a new connection 4 call numbers are made available to tariffs. With a connection change becomes at least. one as well as when desired up to 4 existing call numbers postage ore. The Portierung of call numbers after the circuit of the connection (additional Portierung) cannot be offered at present.

oh, so many answers,
are however not yet safe me. What now?
1. “The old number to carry forward and a new gotten does not go.” or
2. “me unknown a number (I assume 10) is to be put on later possible free of charge VoIP call numbers free of charge over the customer center. "

who has now the 1&1 Surf FLAT 2,000 and can definitely say itself whether one thereafter still at least one call number about the Controllcenter get can + the old Telekom MNR. and also at the same time 2 discussions to lead knows.
It counts on it that it only at point 1) remains nevertheless simple. Everything else is not basis of the contract and thus luck thing. Even if it should have developed someone here on up to 10 numbers, it does not mean that with you (still) it goes.
Left you can do you only on the agreed upon things, which stand in the AGBs and the attached performance specification.
Quotation:
Quotation of hubbelpink Contribution indicate who has now the 1&1 Surf FLAT 2,000 and can definitely say itself whether one thereafter still at least one call number about the Controllcenter get can + the old Telekom MNR. and also at the same time 2 discussions to lead knows.
I have:

postage ores and an automatically put on.
it is technically possible still further (me unknown a number!) to put on by numbers. however this process up to the end did not pull through, since I do not use VoIP actively with 1u1, but alternative offerers already before furnished.

and: (at least) two discussions are to be led at the same time in normal quality.
Ok one, I had now finally times a competent coworker from the technology at the apparatus. Yesterday I had a completely weakened lady for contract questions responsibly was at the listener those apparently only one high-speed course completed. It had to inquire however even ersmal. No miracle with the confusion with every few months the changed tariff models and the not current AGBs. Therefore one can portieren a number and furnish 3. The “Surf & Phone 2,000” the same does not seem to be as the new “Surf FLAT 2.000”
Actually only two call numbers are including, in the Leistungsungbeschreibung however four mentioned in my tariff, and in the control center I can put on even still more. Everything very strangely.
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