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Simple call center solution


2010-12-16
 
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Hello together!

I sit here with a Asterisk server nicely configured, which administers momentarily (testweise) 64 Softphones in my intenen net. To the ISDN net I go to Fritz a PCI ISDN map with - everything in the best way.
Now the desire arose to put a kind on call center technology. If someone can give me a few Tipps to the following points (already gegoogelt hab' I, however nix clever came 'raus):
* As I (we say times) realize 100 lines for detailed discussions
* As commercial similar leave themselves (!) Telephones (we go times from 30 branches) to the Asterisk to tie up?
Read in various forums hab' I some over FXO and FXS, am there however not so quite smartly become…

Cu.
100Leitungen: TE410P, i.e. 4xS2M/E1 = 120 ISDN channels
similar telephones. .hmm… either you take sowas like the TDM400P (you needed FXS, http://www.ip-phone-forum.de/spip/ar...?id_article=25) or work with ISDN A/B transducers which you to more haven a ISDN map (of sirrix.de or junghanns.net) anstpselst.
For the similar telephones actually only a Channelbank comes into question T1 into 24 of analog haven splits up

Christian
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