Empirical values changes from Telekom to CO2

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Hello

Rufnummerportierung from T-Home to CO2 assigned an offerer change, ran with CO2 all correct. The Portierungsfax has I on the same day sent back, which Fritz box 7270 I have for a long time receive, that is now 3 weeks ago. Someone has a notion, how long the Telekom needs around CO2 feedback to give! Control room now already 3 weeks. It does not do anything.

Greeting W700V

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I can report only on my Erfahung. With the contract conclusion I entered the switching date (end of the DESL of T-com). All this approx. 2-3 months ago ago. In the entered day was the change-over without any VErzgerungungen. Also the Rufnumemr became postage ore, whereby t-com computed approx. 15 Eur for it

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I had indicated fast such as possible in such a way. My Telekom's connection has a term of notice of 6 working-days. Is incomprehensible to me, which does not do within 3 weeks anything there. CO2 passed the Portierungsauftrag on on the next day of my order.

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one waiting period of 4 weeks 2 weeks is normal

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Quotation:

Quotation of VoIP sigh one waiting period of 4 weeks 2 weeks is normal

I legend times so 6 weeks am ready I to wait, afterwards it becomes difficult.

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then ask for that it lies. Please consider - the conversion is kidnapped actually only by the Tcom with often fadenscheinigen reasons. Smallest deviations with the names specified can mean delays.

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I called times. It probably lies for the moment at a short term overloading, also the word is “software problem” pleases. Who orders CO2 thus for the moment a DSL connection, that must with one waiting period counting, which lies outside of usual frameworks.

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I have the change on the last weekend from the Telekom (call & Surf Comfort plus, runs still approx. 3.5 months) to CO2 DSL assigns. The notice of the Telekom contract is to take place via CO2. Today I had a call from the Telekom that they received the notice. I am to withdraw this notice nevertheless please immediately, since my connection goes otherwise before contract end at CO2 and I would have to then pay up to the end of the Telekom contract running time fees to CO2 and the Telekom.

Thereupon I with CO2 called. There one said to me that this information of the Telekom is not correct. With such complete packages the change always takes place for the end of the running time. Only if I had DSL and entrance/Flatrate in separate contracts, became possibly. the Portierung in former times takes place. One finds the same information in a general manner also on the side of the (Federal net agency).

I assume thus that this call is an attempt of the “customer connection” to the Telekom. Times see like it in the next weeks continues. Up to now I am anyhow content with the service of CO2 still very.

Many greetings

Stephan